Privacy Policy

Effective Date: 1 September 2025

At Maayotech Innovations Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our services, or interact with us. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1 Personal Information

Personal information is any information that can identify you. We may collect:

• Name, email address, phone number, billing or payment details.
• Account login credentials for registered users.
• Other information you voluntarily provide through forms, surveys, or support requests.

1.2 Non-Personal Information

We also collect non-identifiable information automatically, including:

• IP address, device type, browser type, operating system.
• Pages visited, time spent, referring websites.
• Usage patterns and interactions with our services.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, personalize content, and improve functionality. Cookies may include session cookies, persistent cookies, and third-party cookies from trusted partners.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing, maintaining, and improving our services and digital products.
• Processing payments, managing subscriptions, and issuing refunds.
• Responding to inquiries, support requests, and complaints.
• Sending updates, newsletters, promotional offers, or important announcements (with consent).
• Monitoring service usage to optimize performance and security.
• Complying with legal obligations and enforcing our Terms of Service.
• Detecting, preventing, or addressing fraud, security threats, and misuse.

3. Legal Basis for Processing (If Applicable)

Where applicable, we rely on the following legal bases to process personal data:

• Consent: You have given consent to process your data for specific purposes.
• Contract: Processing is necessary to provide services requested by you.
• Legal Obligation: We must comply with applicable laws.
• Legitimate Interests: To ensure security, improve services, and prevent fraud.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: Trusted vendors who assist us in delivering services, processing payments, analytics, email communications, or marketing.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection: To protect our rights, property, users, or safety of others.

5. User Rights

You have certain rights regarding your personal information, depending on your jurisdiction. These may include:

• The right to access and receive a copy of your personal data.
• The right to correct or update inaccurate or incomplete data.
• The right to request deletion of your data, subject to legal obligations.
• The right to withdraw consent at any time where processing is based on consent.
• The right to object to certain processing activities, including marketing communications.
• The right to data portability, where applicable.

6. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, or for legitimate business purposes. Afterward, data is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Measures include:

• Secure servers and databases.
• Encrypted transmission of sensitive data.
• Restricted access to personal information within our organization.

However, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read the privacy policies of third-party websites.

9. Cookies and Tracking

We may use cookies and similar technologies for:

• Session management and login.
• Website analytics and performance monitoring.
• Targeted advertising and marketing, with consent.
• Personalizing user experience and preferences.

You may disable cookies in your browser settings, but some features may not function properly.

10. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it immediately.

11. International Users

If you access our services from outside India, your data may be transferred to and processed in India. By using our services, you consent to such transfers and processing in accordance with this Privacy Policy.

12. Third-Party Analytics and Advertising

We may use third-party tools, such as Google Analytics, to monitor website usage and improve services. These providers may use cookies and other tracking technologies to collect information about your use of our website and other websites.

13. Your Choices

• Opt-out of marketing emails by following the unsubscribe link.
• Manage cookie preferences in your browser settings.
• Contact us to update, correct, or delete personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our services signifies your acceptance of any changes.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone/WhatsApp: +91 7404647888
• Email: support@maayotech.com
• Website: https://maayotech.com/contact-us

By using our services, you acknowledge that you have read and understood this Privacy Policy.